UGC
-
5 min read
Sohini Banerjee
About 90% of consumers trust user-generated content more than brand-generated content. Shocking right? Where brands spend thousands of dollars on marketing campaigns, user-generated content can get you similar results with a fraction of the cost.
Lots of bigger brands like Starbucks, Nike, etc have realised the power and effectiveness of user-generated content so it has now become a holy grail of marketing.
First let’s understand what exactly an AI UGC is.
AI UGC refers to the kind of user generated content that looks similar to actual ugc but it is created using AI tools instead of actual customers. Basically, you can create ugc which is authentic-looking and gives brands control over the messaging and the production process.
These are the components that make up an AI UGC:
One of the biggest challenges with traditional UGC is scaling. As a new business, you might get a handful of customers that share content about your product. But when it comes to creating hundreds of testimonials across different products and services, you won’t have much in your hands.
That’s when AI UGC helps you to create as much content as you need without waiting for organic reviews.
Getting authentic UGC can take months or even years. You don’t know when a customer might want to post something about your product. Besides, it doesn’t have to be positive, it can be something negative as well.
So, AI UGC can help you create hundreds of such review videos in just a few days. Whether it's a product launch or seasonal-campaigns, you can always have fresh content for your marketing strategies.
Hiring influencers or incentivizing customers to create UGC can add up quickly. In the long run, it can get costlier by the minute. But with AI UGC, you can create hundreds of such pieces with just a fraction of the cost.
Here’s a breakdown:
Cost for influencer marketing: $300 to $20K+/video
Cost of AI UGC: $30-$100/video
While authentic UGC is more credible, it can also be quite unpredictable in quality and messaging. AI UGC gives you creative control while maintaining that relatable, authentic feel that audiences respond to.
For online retailers, showing products in use is critical. But creating these with real actors or getting customers to post these demonstration videos is both costly and time-taking. Here, AI UGC allows you to create demonstrations for all your products easily which can be shared across all social media platforms.
Software companies can use AI avatars to demonstrate features or share “customer experiences” that highlight specific benefits of their platform. Almost all such applications has a learning curve, so these videos are a must-have.
The casual testimonial style videos are very popular on platforms like TikTok and Instagram. With AI UGC, you can create endless variations of these high-converting videos for social media. Also, great for carrying out A/B tests.
Not just UGC, but AI can help you create easy-to-follow corporate training videos both for new employees and existing ones. Again, it saves both time and money while creating these training materials.
While AI UGC is not authentic user content, it’s important that brands are transparent about using AI to create these videos. To build trust, transparency is important here. Many brands include subtle disclaimers or labels identifying AI-generated content.
AI-generated UGC isn’t meant to replace authentic customer stories. But it’s a powerful supplement that helps brands fill content gaps and scale quickly, maintaining consistent messaging. When AI UGC is used transparently and strategically, it offers a solution for business at any stage, especially those which are new and are building their customer base.
To find out how you can create such AI UGC for your business, book a call here.
Content writer and Digital Marketer at AdsEther